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Terms and Conditions

By registering as a BulkSMS user, you agree to the following terms and conditions.

Protection of Information
BulkSMS shall protect client information using the same standard of care that it applies to safeguard its own confidential information and that the information shall be stored in such a way as to prevent any unauthorized disclosure thereof. BulkSMS will not disclose or use any information submitted by clients to the website for any purpose other than that for which the client is using the service for.

Complying with Applicable Laws
BulkSMS users must comply with all applicable laws, regulations and network operator requirements. Any complaint from a network operator would be regarded in a very serious light and the responsible BulkSMS user could be suspended without a refund of its credits. BulkSMS users are therefore advised to include their own contact details in their messages to ensure that complaints are directed at them and not at the network operator. BulkSMS may remove numbers from its database should complaints be received.

Unlawful Messaging
To protect the integrity of the system, BulkSMS users may not send unlawful, obscene, abusive, harassing, threatening or obscene messages. Spamming (unsolicited marketing) is not allowed. Messages sent are stored and can be audited at any time. Users indemnify BulkSMS against any losses suffered in the event that they don't comply to the above.

Service Levels
BulkSMS will do its best to ensure successful delivery of all messages. Successful delivery depends on additional parties such as ISP's, telcos and network operators, hence BulkSMS cannot guarantee delivery.

One BulkSMS credit allows you to send one SMS message, provided that networks do not introduce reciprocal charges. In the event that a network(s) introduce reciprocal charges, BulkSMS retains the right to increase the number of credits needed per message, for that specific network(s). The cost of a credit consists of the message cost (network operator), database, customer care and handling cost.

The BulkSMS service is provided as is. Users should verify which networks are covered. Changes may occur as to which networks are covered.

 

 

 


 

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